General Support

Have questions about Eastern Connection and the custom logistics and shipping services we provide? Need help navigating our website? If your questions aren’t answered here, please contact our Customer Support or Sales Team to have all your questions answered.

Unlike the national giants, we at Eastern Connection are known for providing customized, personalized service 24 hours a day; 7 days a week. And unlike the nationals, we can assure that you'll hear a familiar, friendly voice whenever you call. The Eastern Connection team is committed to delivering quality and timely support for all of your service needs. Please browse our support section for help, or you can reach our customer support via e-mail customerservice@easternconnection.com or telephone at 1-800-877-4745.