File A Claim

  • Are you filing a claim for loss or damage to a parcel?
  • Has it been less than 30 days since the parcel was tendered to Eastern Connection?
If this criterion is met, please Click Here to access the online claim form. When complete, click the "submit" buttom or print this form and fax to 781-926-7291. Any questions should be forwarded to Shari Rutkowski via e-mail at srutkowski@easternconnection.com, or by phone at 781-926-7267. Your claim will be reviewed in a timely manner and you will be notified via preferred method of communication of the disposition of the claim.

If claim is for damage, please include supporting evidence (photos).

Please include copy of invoice for cost (not retail value) of the shipment.